Call Early, Call Often
Course Description
OMIC handles hundreds of claims and lawsuits every year. However, insureds are often unaware of the many additional benefits and services beyond claims handling that OMIC provides to policyholders and their staff. This self-study course reviews some of the events that trigger coverage for additional benefits and services and the value of calling OMIC “early and often” when they occur. To complete this course, you will read several articles from the OMIC Risk Management Digest and complete an online survey.
This online course is password protected. Contact Linda Nakamura at lnakamura@omic.com or (800) 562-6642, ext. 652, to obtain password or for additional information.
Telephone Screening 2014
Instructor
MICHELLE PINEDA, MBA
OMIC Risk Management Specialist
Objective
Provide information that will aid the practice in implementing successful telephone screening procedures and protocols.
Related Resources
OMIC Website Link to Forms and Screening Guidelines:
http://www.omic.com/telephone-screening-of-ophthalmic-problems-sample-contact-forms-and-screening-guideline/