**** New – JCAHPO-OMIC video – Proper Instillation of Dilating Eye Drops *****
To promote high quality care for patients and reduce liability risk, JCAHPO (Joint Commission on Allied Health Personnel) and OMIC collaborated on the development of the patient safety/risk management video, Proper Instillation of Dilating Eye Drops. The video was produced with a generous educational grant from the Bruce E. Spivey, MD, Fund for Risk Management Studies. The video promotes well-documented patient education, patient screening, and proper eye drop instillation in reducing possible risk of a liability claim, and achieving excellence in patient care.
Click below to watch the video.
OMIC policyholders may contact our confidential Risk Management Hotline with questions about these webinars, video and other risk management resources for staff. Call 800-562-6642 option 4 or email riskmanagement@omic.com.
Webinar Series: Ophthalmology Staff Role in Reducing Risk of Malpractice Claims
OMIC has created a series of five webinars that address the importance of ophthalmic staff in enhancing patient safety and reducing the risk malpractice claims. In these concise, ophthalmic-specific webinars, OMIC Risk Management Committee Chair, Denise R. Chamblee, MD, focuses on office policies and procedures that highlight proper screening of patients with urgent and emergent conditions, the critical nature of accurate documentation and follow up of lab tests and results, and the appropriate management of patient expectations.
These webinars are designed for all staff, including ophthalmic assistants and technicians, clinic administrative assistants and administrators. They are a valuable teaching tool that can be used to help train new staff and can also be viewed and discussed during staff meetings to reinforce the entire eye care team’s role in reducing the risk of malpractice litigation.
Part 1: How Staff Can Save Vision (9.01) Click here to view the video.
Part 2: Policies Protect Patients (9.04) Click here to view the video.
Part 3: It’s More Than Just Loss of Vision (10.13) Click here to view the video.
Part 4: Harm to a Patient and a Horrible Outcome (6.37) Click here to view the video.
Part 5: Parties, Patience, and Paying Attention (11.13) Click here to view the video.
OMIC policyholders may contact our confidential Risk Management Hotline with questions about these webinars and other risk management resources for staff. Call 800-562-6642 option 4 or email riskmanagement@omic.com.
NEW – Oculofacial Informed Consent Forms
OMIC is pleased to offer 10 new procedure-specific consent forms for oculofacial plastic surgeons. These forms were prepared by OMIC Board Member, Ronald W. Pelton, MD, PhD, an oculofacial plastic surgery sub-specialist practicing in Colorado Springs, Colorado. They are intended as sample forms and contain information OMIC recommends you as the surgeon personally discuss with the patient. Please review and modify to fit your practice.
- Anterior orbitotomy: http://www.omic.com/anterior-orbiotomy-consent-form/
- Ectropion: http://www.omic.com/ectropion-consent-form/
- Entropion: http://www.omic.com/entropion-consent-form/
- Evisceration/Enucleation: http://www.omic.com/eviscerationenucleation-consent-form/
- Facial Bone Repair: http://www.omic.com/facial-bone-repair-consent-form/
- Lagophthalmos Surgery with Gold Weight: http://www.omic.com/lagophthalmos-surgery-with-a-gold-weight-consent-form/
- Optic Nerve Sheath Fenestration (ONSF) http://www.omic.com/optic-nerve-sheath-fenestration-consent-form/
- Orbital Decompression Surgery: http://www.omic.com/orbital-decompression-surgery-consent-form/
- Orbital Fracture Repair: http://www.omic.com/orbital-fracture-repair-consent-form/
- Repair of Defect After Skin Cancer Removal: http://www.omic.com/repair-of-defect-after-skin-cancer-removal-consent-form/
OMIC is also pleased to announce a new plain-language version of the blepharoplasty consent form. This form was developed by our Board and Committee members Drs. Ron Pelton and Rob Fante and OMIC Risk Manager Anne Menke.
Oculofacial page: http://www.omic.com/risk-management/ophthalmology/oculoplastics/
The importance of a procedure-specific consent form in relation to defense of a claim for malpractice
Without a document signed by the patient listing the risks specific to the procedure, the jury will be confronted with two entirely different versions of what was discussed. Unfortunately, it is quite rare that handwritten chart notes are as comprehensive as a procedure-specific informed consent document. However, such a note in the patient’s chart, coupled with a procedure-specific informed consent document, presents a formidable defense. If you spend a significant amount of time with a patient discussing a procedure, be sure to document the discussion, including how much time was spent. This helps refute claims that the physician was “in and out” of the room and did not seriously address the patient’s concerns. Lastly, we encourage you to send the patient home with a copy of the consent form. This gives the patient more time to review the form and potentially invalidates the claim that the patient couldn’t remember the issues discussed.
OMIC policyholders may contact our confidential Risk Management Hotline with questions about these consent forms and other risk management resources. Call 800-562-6642 option 4 or email riskmanagement@omic.com.
“My Doctor Never Told Me That Would Happen” – A Patient Centered Approach to Informed Consent – Part Three
Course Description
Informed consent is a collaborative process where ophthalmologists and patients (family members) communicate and exchange information prior to making important eye healthcare decisions. In the video “My Doctor Never Told Me That Would Happen” – A Patient Centered Approach to Informed Consent, past OMIC Board Member, Tamara R. Fountain, MD, guides viewers through the many issues surrounding the informed consent process.
In Part Three of this video, Dr. Fountain reviews some “real world applications” of the informed consent process such as:
- Patients insisting that the physician, “Do whatever you think best”
- Parents refusing to consent to their child having necessary surgery
- In a teaching setting, patients who refuse to allow residents/fellows perform surgery
- The importance of understanding a patient’s social/cultural background and economic status as it relates to surgery/treatment