Risk Management
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Telephone Screening: Liability Issues and Guidlines
Course Description
Making medical decisions on the basis of the limited information obtained over the telephone is a risky—albeit necessary—aspect of ophthalmic practice. Indeed, OMIC claims experience confirms that inadequate telephone screening, improper decision-making, and lack of documentation all play a significant role in ophthalmic malpractice claims. Negligent telephone screening and treatment of postoperative patients is especially likely to result in malpractice claims.
This 25 minute webinar will address the liability risks related to telephone screening and provide guidelines to minimize this risk.
Contact the OMIC Risk Management Coordinator, Linda Nakamura, if you are interested in completing this course. OMIC insureds can earn a 5% or 10% discount on the renewal of their OMIC policy.
Contact Linda at 1-800-562-6642, ext. 652 or lnakamura@omic.com
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