Browsing articles from "November, 2021"

November 2021 Bulletin: Don’t Let the Telephone Compromise Care

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November 4, 2021

Dear OMIC Insureds:

Making medical decisions over the phone is a necessary part of practice, but there are risks: OMIC’S claims experience confirms that inadequate telephone screening, improper decision-making, and lack of documentation all play a significant role in ophthalmic malpractice claims. Negligent telephone screening and treatment of postoperative patients is especially likely to result in malpractice claims.

OMIC’s Telephone Screening of Ophthalmic Problems is a comprehensive toolkit that outlines these risks and arms you with practical solutions, including sample screening guidelines and contact forms.

In addition, our pre-recorded presentation, Telephone Screening: Liability Issues and Guidelines, illustrates the pitfalls of telephone contact through closed case analysis, and offers strategies to help you reduce risk and ensure safer patient care.

If you have questions, contact us for confidential risk management advice atriskmanagement@omic.com. Or call us at 1-800-562-6642, enter 4 for Risk Management.

Sincerely,

Jane Mock, CPHRM
Risk Manager

CONFIDENTIALITY NOTICE: This correspondence is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please call me and destroy the original message and all copies.




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